Luxury home builder Issa Homes just landed number eleven on the Orlando Business Journal list for Top Custom Home Builders for the third year in a row. To celebrate the big achievement, we are looking at the top eleven reasons why Issa Homes was honored.

Based in Celebration, Florida and established in 1972;  Issa Homes is a luxury custom home builder currently building in Disney’s Golden Oak and Lake Nona Golf & Country Club headed by partners Don Hempel, Francis Issa, and Jeff Marchell. While Hempel has always highlighted customer experience as the pivotal point for Issa Home’s success, plenty of other factors play a role in the honor.

11 Reasons, 3Years in a Row

Award Winning

Issa Homes has been featured in Orlando Business Journal, Southern Living, Luxury Quarterly and has won over twenty awards for their excellence in home building.

Quality

Only the highest quality materials, finishes, and talent go into building an Issa home. This paired with a stable and loyal subcontractor team who has been working with Issa Homes for 20-30 years. Another perk of great materials is that they require low maintenance and are highly efficient. Andersen energy efficient windows and doors ( reducing annual energy consumption by more than 25%)  is why quality lands the number two spot.

Communication

When building a luxury custom home, communication is absolutely essential.  Issa Homes uses Builder Trend  which allows buyers to have all documents in one place. It even allows for photos to be sent so customers can see the home’s progress from anywhere while it’s being built. For buyers building their dream home remotely, the ability to have photos, docs, payments, and updates all in one place is a huge bonus.

Customer Service

 “The Customer is always right” has been the guiding principle in Issa Homes since the beginning. Issa Homes partner Don Hempel believes in dealing directly with the buyer throughout the process from reviewing plans to the final walkthrough and everything in between. The customer experience is always at the forefront of the entire process.

Attention To Detail

 Issa Homes hires professional interior designers, such as Soco Interiors, to review the blueprints and come up with architectural details which are unique and current. Issa Homes hires subcontractor teams which understand the quality expected of them. Each stage of construction is monitored and inspected by a principal of the company in charge of construction. “Achievement is talent plus preparation”   Malcolm Gladwell, Outliers: The Story of Success

Disney’s Golden Oak

Issa Homes was one of the first builders to be selected as part of Disney’s Golden Oak in the early planning stages. Even better? Issa Homes was sought out by Disney due to their extraordinary customer satisfaction. When the company known for customer service applauds your own, that gets a spot on the list.

Number Of Sales 2017

Number Of Closings 2017

Craftsmanship

 From a prefinished wood beam ceiling to mud set marble flooring to custom kitchen cabinetry resulting in a breathtaking creative vision and one of a kind custom homes. Issa Homes spares no expense to make sure the craftsmanship, creativity, and functionality of every single home are the highest they can be.

Design and Architecture

From Spanish colonial, Tuscan, French country, Italianate, Dutch colonial, and Anglo-Caribbean, their repertoire is extensive. With more than 100 combined years in the home building experience, Issa Homes continues to change with the times and communities. Working with leading architects and interior designers such as Looney Ricks Kiss, Affiniti Architects and Soco Interiors.

Experience

 Issa Homes has built over 1,000 homes in three decades in Florida’s most prestigious luxury home communities including Golden Oak, Celebration, Lake Nona Golf, and Country Club, Weston, Weston Hills Country Club, Baldwin Park, and Abacoa. Issa Homes is a member of the Master Custom Home Builder Council.

Malcolm Gladwell mentions the, “10,000 House Rule,” which claims in order to become an expert in anything you should hone your craft for 10,000 hours. If this is true, Issa Homes has indeed become a master at crafting an unforgettable customer experience building state of the art luxury homes, and they aren’t planning on slowing down anytime soon.

With communities such as Disney’s  Golden Oak on the rise, the award-winning company hopes to continue its streak and most importantly, keep delivering buyers a one of a kind experience and homes.